Privacy Policy

Privacy Policy for Real Estate Bidders LLC

Last updated 10/18/22

This Privacy Policy (“Policy”) describes how Goodhomesbuyers.com, Inc. and its affiliates and subsidiaries (collectively, “we,” “us,” “our,” “Goodhomesbuyers.com” or the “Company”) handle your personal information in connection with the following (collectively, the “Services”): the Company’s websites (including goodhomesbuyers.com any other website where this Privacy Policy is posted), goodhomesbuyers.com tools, emails, documents, and applications (including mobile applications), and other services. By using the Services, you expressly consent to the collection, storage, use and disclosure of your personal information as described in this Policy.

goodhomesbuyers.com has a strong commitment to providing information tailored to your individual needs while providing excellent service to our visitors and customers, including respecting concerns about privacy. We understand that you may have questions about whether and how we collect and use information. This Policy details the steps we take to respect your privacy concerns. If, after reviewing this Policy, you have any questions or privacy concerns, please send an email to info@goodhomesbuyers.com

Information We Collect

Goodhomesbuyers.com collects information that identifies, describes, relates to, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (““personal information“). The categories of personal information that Goodhomesbuyers.com may collect include:

Contact information(such as name, email address, mailing address, and phone number)
Personal identifiers(such as Social Security Number (SSN), date of birth, employee identification number, Taxpayer Identification Number (TIN), other DBA number(s), other government issued identification(s), account name, online identifier, and signature)
Financial information(such as bank, credit or debit card number, account information, and/or payment/transaction history)
Professional or employment-related information(such as occupation, title, and prior employment history)
Commercial information (such as business address, home purchase information, such as the address, type of home, and price range of the home you are interested in buying or selling, records of personal property)
Demographic information(such as age, date of birth, gender, race, color, origin, citizenship, and ethnicity)
Personal characteristics(such as marital status and familial information)
Geolocation data(such as city/state, zip code, physical location, or movements)
Internet or other Electronic Network Activity information(such as log information, IP address, access times, operating system, browser type and language, Internet service provider, and website interactions and browsing history)
Inferences drawnfrom the above categories reflecting your preferences, characteristics, behaviors, psychological trends, attitudes and abilities

How We Collect Personal Information

Goodhomesbuyers.com collects information from a variety of sources. The following are categories of sources from which we may collect your personal information:

Directly from you and other consumers through your interactions with us, such as when you use our services or purchase our products
Through our websites, when you provide us information or complete a form
From third party service providers or business partners
From government agencies or public records
Through automated technologies and online browser tools, including the use of cookies

If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.

Use of Personal Information

We may use the personal information we collect for one or more of the following purposes:

Perform our Services and Respond to Requests.We may use your information to fulfill requests, process payments, and perform services for by you.
Protection and Security.We may use your contact information or personal identifiers to protect the security and integrity of Goodhomesbuyers.com our users, and others.
Administrative Communications.We may use your contact information to send you important information regarding our services, such as changes to our terms, conditions, and policies and/or other administrative information.
Marketing Communications.We may use your information to show you promotions or content based on your interests. You may opt out from receiving marketing communications, as described in the “Your Rights” section.
Research and Surveys.We may use your information to conduct research.
Internal Business Purposes.We may use your information for our internal business purposes, such as data analysis, audits, developing new offerings, and monitoring or improving the use and satisfaction of our services or to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Goodhomesbuyers.com’s assets in which personal information held by Goodhomesbuyers.com about our website users is among the assets transferred.
Legal and Regulatory.We may use your information to comply with our legal or regulatory obligations, defend legal claims or cooperate with law enforcement.

Sharing Personal Information

Goodhomesbuyers.com may disclose your personal information as described above to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. However, text opt-in consent data will not be sold or shared with third parties for promotional or marketing purposes.

We may share your personal information with the following entities:

Affiliated Entities.We may share your personal information to our subsidiaries and corporate affiliates, including future subsidiaries and affiliates of Goodhomesbuyers.com to use your information consistent with this Policy.
Third Party Service Providers.We may share personal information with third party service providers who provide us with services, such as data analysis, online advertising, payment processing, order fulfillment, IT services, customer service, and other similar services. We grant our service providers access to personal information only to the extent needed for them to perform their functions and require them to protect the confidentiality and security of such personal information.
Commercial Partners.We may share personal information with unaffiliated third parties who partner with us to deliver our services or on our commercial activities. Depending on the choices you have made and the nature of the joint activity, these third parties may contact you regarding products or services that may interest you.
Business Transfers or Assignments.In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings), we may transfer any information that we collect from site users or offline to a third party.
Law Enforcement; Emergencies; Compliance.We may disclose personal information about you to others as we believe to be appropriate: (i) under applicable law including laws outside your country of residence; (ii) to comply with legal process (iii) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (iv) to enforce our terms and conditions; (v) to protect our operations and property interest; (vi) to protect the rights, privacy, safety or property of Goodhomesbuyers.com, our employees, users of our service, or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain.
Network Partners.We may disclose your personal information with our affiliates and partners as part of our matching service.

Exercising Your Rights

In connection with promotions or other special projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. We will respect your decision if you opt-out under such circumstances.

If personal information you have submitted to us is no longer accurate, current, or complete, and you wish to update it, please contact us and upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.

To exercise any other rights as described in this Policy, please submit a request by contacting us using the contact information at the end of this Policy. We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals or their authorized representatives to exercise rights with respect to that information.

We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will inform you of the denial, provide an explanation of our actions, and the reason(s) for the denial.

We will not restrict or deny you access to our services because of choices and requests you make in connection with your personal information.

Security and Protection of Personal Information

The security of your personal information is important to us. Goodhomesbuyers.com has taken reasonable steps to help protect the personal information our users share with us to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We urge you to exercise caution when transmitting personal information over the Internet. If you have questions about security on our Web site, you can contact us at info@Goodhomesbuyers.com

Links to Third Party Sites

Our website includes links to other websites whose privacy practices may differ from those of Goodhomesbuyers.com. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Our website may collect your IP address, which page you are visiting on our site, and may set a cookie to enable features to function properly. Some features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Children and Minors

Goodhomesbuyers.com does not direct services to individuals under the age of eighteen (18) and we do not sell the personal information of minors under 18 years of age. If you are under age 18, please do not submit personal information to us. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.

Cookies / Website Usage

When you access our website, your personal information may be collected by cookies and other similar technologies. Technologies such as: cookies, beacons, tags and scripts are used by Goodhomesbuyers.com and our marketing partners and analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site anonymously and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an aggregated basis. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Additionally, when you use our website, some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. Goodhomesbuyers.com honors the AdChoice DNT signals.

Behavioral Targeting

We partner with a third party to either display advertising on our web site or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You may continue to receive generic ads.

Your California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request once per year certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a request, please send us an email at info@Goodhomesbuyers.com.com. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.

If you are a California resident, you also have certain privacy rights under the California Consumer Privacy Act (“CCPA Rights”). This section describes those rights and how you can exercise them with Goodhomesbuyers.com.

CCPA Rights Requests

Right to Know and Right to Deletion

You can request what personal information we have collected, used, disclosed, and sold in the preceding twelve (12) months.

You can also request that we delete your personal information. We may not delete all your personal information if one of the following exceptions applies:

Transactional:to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
Security:to detect data security incidents;
Error Correction:to debug or repair any errors;
Legal:to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
Internal Use:to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e., to improve our services).

Please note that if we delete your personal information, many of our services will not work the same. For example, you will not have an account and saved preferences and information will no longer be available.

To submit a request to know or a request to delete, please email us at info@Goodhomesbuyers.com or call us at (844) 903-7653. To designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information.

Do Not Sell My Personal Information

Personal Information that We Sell

We may “sell” (as sell is defined in CCPA) the following categories of personal information:

Identifiers
Characteristics of protected classifications under California and federal law;
Internet/electronic activity;
Commercial information; and
Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, preferences, behavior and attitudes.

We participate in digital advertising networks to deliver advertising that is tailored to your interests. The participation in certain ad networks may constitute a “sale” of personal information under CCPA. In order to opt out of this activity, please visit optout.aboutads.info and optout.networkadvertising.org.

Right to Opt Out of Sale

California residents have the right to opt out of the sale of your personal information to third parties, as “sale” is defined under CCPA.

To submit a request to opt out of the sale of your personal information please email us at info@Goodhomesbuyers.com or call us at (414) 253-6306

. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.

Nevada Resident Rights

Nevada residents may opt out of the sale of their information to a third party so that they may license or sell such information by emailing us at info@Goodhomesbuyers.com.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA Rights, and/or any other rights, and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.

Testimonials and Reviews

Users may perform ratings and reviews of our lenders and real estate professionals. By submitting such information, you grant Goodhomesbuyers.com the right to post and publish such information at our sole discretion. We also display personal testimonials of satisfied customers on our site in addition to other endorsements. We may post your testimonial along with your name.

Third Party Systems

Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.

Microsoft Advertising (Microsoft Corporation)

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Category of personal information collected according to CCPA: internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

Reach (Reach International)

Reach is an advertising service provided by Reach International.

Personal Data processed: Tracker; Usage Data.

Place of processing: United Arab Emirates – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

IntelliTXT (Vibrant Media, Inc.)

IntelliTXT is an advertising service provided by Vibrant Media, Inc.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Category of personal information collected according to CCPA: internet information.

intelliAd (diva-e Products GmbH)

intelliAd is an advertising service provided by diva-e Products GmbH.

Personal Data processed: Tracker; Usage Data.

Place of processing: Germany – Privacy Policy – Opt out.

Category of personal information collected according to CCPA: internet information.

Bidtellect (Bidtellect, Inc)

Bidtellect is an advertising service provided by Bidtellect, Inc.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Category of personal information collected according to CCPA: internet information.

Adtelligent (Adtelligent Inc.)

Adtelligent is an advertising service provided by Adtelligent Inc.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Jetpack (Jetpack Digital LLC)

Jetpack is an advertising service provided by Jetpack Digital LLC.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Category of personal information collected according to CCPA: internet information.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google LLC)

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Category of personal information collected according to CCPA: internet information.

KISSmetrics (Metrics Enterprises, Inc.)

KISSmetrics is an analytics service provided by Metrics Enterprises, Inc.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Category of personal information collected according to CCPA: internet information.

LinkedIn conversion tracking (LinkedIn Insight Tag) (LinkedIn Corporation)

LinkedIn conversion tracking (LinkedIn Insight Tag) is an analytics and behavioral targeting service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Application. The LinkedIn Insight Tag tracks conversions that can be attributed to LinkedIn ads and enables to target groups of Users on the base of their past use of this Application.

Users may opt out of behavioral targeting features through their device settings, their LinkedIn account settings or by visiting the AdChoices opt-out page.

Personal Data processed: device information; Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Google Analytics Advertising Reporting Features (Google LLC)

Google Analytics on this Application has Advertising Reporting Features activated, which collects additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyze specific behavior and interests Data (traffic Data and Users’ ads interaction Data) and, if enabled, demographic Data (information about the age and gender).

Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Personal Data processed: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy – Opt Out.

Category of personal information collected according to CCPA: identifiers; internet information.

Google Analytics 4 (Google LLC)

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

Personal Data processed: browser information; city; device information; latitude (of city); longitude (of city).

Place of processing: United States – Privacy Policy – Opt Out.

Category of personal information collected according to CCPA: identifiers; internet information.

Contacting the User

Contact form (this Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: company name; country; email address; first name; last name; number of employees; phone number; physical address; state; User ID; ZIP/Postal code.

Category of personal information collected according to CCPA: identifiers; commercial information; inferred information.

Content performance and features testing (A/B testing)

The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.

Google Optimize 360 (Google LLC)

Google Optimize 360 is an A/B testing service provided by Google LLC (“Google”).

This service allows the Owner to target groups of Users on the base of their past use of this Application. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.

Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Google Optimize (Google LLC)

Google Optimize is an A/B testing service provided by Google LLC (“Google”).

Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Font Awesome (Fonticons, Inc. )

Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Google Fonts (Google LLC)

Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Heat mapping and session recording

Heat mapping services are used to display the areas of this Application that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Some of these services may record sessions and make them available for later visual playback.

Microsoft Clarity (Microsoft Corporation)

Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation.
Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application.

Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Amazon Web Services (AWS) (Amazon Web Services, Inc.)

Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Sendgrid (Sendgrid)

Sendgrid is an email address management and message sending service provided by Sendgrid Inc.

Personal Data processed: gender.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: biometric information.

Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data processed: Tracker.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

Segment (Segment Inc.)

Segment is a tag management service provided by Segment.io, Inc.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

Category of personal information collected according to CCPA: internet information.

User database management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Application, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Application.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Application.

Pardot (Salesforce.com, inc.)

Pardot is a User database management service provided by Salesforce.com, inc. Pardot may use Trackers to recognize and track Users behavior, as well as, to help deliver personalized ads and content. Users may opt out of Pardot’s use of Trackers for advertising purposes by visiting the Salesforce Audience Studio Opt-Out page or following the instructions provided by YourOnlineChoices and AdChoices.

Personal Data processed: Data communicated while using the service; device information; email address; Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Category of personal information collected according to CCPA: identifiers; internet information.

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Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

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Privacy Policy for Real Estate Bidders LLC

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